Direct position
POTENTIAL SIGN ON BONUS
$110,000 - $145,000 plus car allowance and bonus
My client is largest independent OE Aftermarket Supplier of engine and transmission remanufacturing IN THE WORLD. And we are growing. State of the art equipment, elegant engineering practices, and smart business decisions allows my company to reduce waste and lower cost to our clients. We pursue growth industries globally and need to add depth to our growing staff.
SUMMARY
Directs activities between the Company and customers or potential customers which affects sales, customer service, order posting, pricing, billing, core tracking and on-time delivery of component parts customers and tier-one suppliers. Ensure that customer demands and expectations are met by effectively resolving business related issues and maintaining stable customer relations through frequent customer contacts. Promote expanded business opportunities by exploring potential needs that can be fulfilled by the Company by performing the following duties.
Essential Accountabilities:
Assist The Company in any manner required to promote customer satisfaction and to secure current business as well as attract new business.
Work directly with The Company and Customer accounting offices to ensure full and timely payments for all services rendered.
Work directly with The Company Purchasing, Materials and Accounting to process/monitor and maintain assembly and component part pricing.
Visit Customer and tier-one suppliers as required to maintain on-time delivery of component parts.
Committed to a safe and accident-free work environment.
Passionate about continuous improvement; never accepting of mediocrity.
o Recommends improvements to processes, equipment performance & quality
o Facilitates problem solving
Committed to meet or exceed internal and external customer expectations.
Exhibits a sense of urgency with regard to achieving goals & objectives.
o Accepts responsibility for performance of self and team
o Drive material and labor costs and expenses below plan
o Drive to 0 defects
Constantly communicates to the production team - progress to goals, actions required to meet goals, and changes impacting the company and the employee.
Fosters a teamwork environment across all functions.
Creates a positive environment conducive to retaining an engaged workforce.
o Treats all employees and customers with respect in each interaction
o Actively listens to employee concerns and takes appropriate action
o Is approachable and visible
Actively pursues learning and self-development.
Assist The Company on issues affecting material and pricing claims with Customers and tier-one suppliers.
Assist The Company with issues affecting freight payments with Customers and tier-one suppliers.
Coordinate engineering changes/updates that affect pricing between The Company and Customer Engineering and Purchasing.
Assist Drivetrain Purchasing/Materials with pricing and material issues affecting Customer plants and tier-one suppliers.
Assist The Company Purchasing with excess/obsolete materials programs.
Coordinate backorder meetings between The Company and Customer’s on an as needed basis.
Help monitor customer satisfaction through customer surveys and other feedback mechanisms.
Maintain a high level of customer interface to ensure prompt resolution to customer complaints and problems.
Negotiate and maintain long-term contract agreements between The Company and Customer’s. Issue contract supplements as required to meet the ATC Company’s Quality
System requirements:
Adhere to the policies, procedures and instructions of the Quality and Materials systems.
Recommends measures to improve production methods, equipment performance and quality of product.
Professional Background / Basic Qualification / Work Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Technical Expertise:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Experience:
Bachelor's degree (B. A.) from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.
Interpersonal Competence:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Supervisory Competence:
None required
Synergistic Product Lines:
Automotive aftermarket, Automotive OEs (Engine or transmission components)
PLEASE NOTE! If you want your resume to be viewed more quickly, please place the words "resume-power systems" (if you have power sliding door / lift gate experience) or "resume-mechanisms" (if you have general mechanism experience) or "resume-seats" (if you have seating experience, etc.) in your subject line.